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Frontiers in Social Sciences DOI: .

Innovation in Public Library Service Models in the Digital Era

作者: Cao Ruizhe 单位:Nanjing Vocational Institute of Transport Technology

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发布时间: 2026-08-18 总浏览量: 22

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Abstract

Digital technologies have transformed how public libraries organize resources, deliver services, and maintain relationships with users. Current digital development in public libraries nevertheless continues to face problems such as fragmented resources, duplicated platforms, inadequate identification of user needs, and insufficient services for digitally disadvantaged groups. Public libraries should integrate physical spaces with digital platforms; develop knowledge consultation, digital reading, social education, and community collaboration services; and improve mechanisms for regional resource sharing, librarian capacity development, data governance, and outcome evaluation. These measures can support the establishment of an open, convenient, and equitable model of public cultural services.

Key words: public libraries; digital services; service innovation; digital reading; public culture

参考文献 References

[1] Ministry of Culture and Tourism of the People’s Republic of China. Statistical Bulletin on Culture and Tourism Development in 2024 [EB/OL]. 2025-05-30. 

[2] Wang, S. W. “Three Defining Characteristics of Smart Libraries” [J]. Journal of Library Science in China, 2012, 38(6), 22–28. 

[3] Chen, C. F., & Deng, Z. Q. “Dimensions of Authority Building in Public Libraries amid Societal Digital Transformation” [J]. Journal of the National Library of China, 2019, 28(5), 52–62. 

[4] Chen, C. “Libraries Should Lead the Digital Transformation of Public Culture: Reflections on the Opinions on Implementing the National Cultural Digitalization Strategy” [J]. Journal of Library Science in China, 2022, 48(4), 23–25. 

[5] Wang, S. W. Introduction to Smart Libraries [M]. Shanghai: Shanghai University Press, 2022.

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